Contact Pinnacle Support

Pinnacle's support team is available 24/7 via live chat — click the chat icon on any page of the site for a direct connection to a knowledgeable agent. For written queries or account documentation, you can reach us by email at [email protected], and we respond within one business day.

The Pinnacle Help Centre covers the most common questions from our player base — including how betting limits work, understanding our no-maximum-win policy, and navigating account verification. If you're a new customer wondering how Pinnacle differs from other bookmakers, the Help Centre is an excellent starting point. Our team is also happy to walk you through anything in real time on live chat if you'd prefer a direct conversation.